AI voice technology implementation specialist

AI Voice Agents. Built for Business.

Tilicom designs, builds, integrates and deploys AI voice agents using Vapi and LiveKit, helping businesses automate customer conversations, connect systems and build real-time voice applications.

Vapi Implementation LiveKit Development Telephony Integration Business Automation

Live orchestration

Real-time voice

Voice flow

Inbound

Call intake and triage

System sync

CRM

API and workflow connections

Agent stack Connected
Vapi Agent orchestration
LiveKit Realtime voice
Telephony Number routing

Why businesses engage Tilicom

From voice AI concept to working business solution.

01

Practical implementation

Solutions are tailored to your operational requirements, workflows, and customer experience goals.

02

System integration

Voice agents connect to your existing systems, business tools, and operational processes without unnecessary disruption.

03

Ongoing support

From troubleshooting and reliability improvements to optimization, Tilicom stays involved after deployment.

Core services

AI voice implementation services for business operations.

Vapi Implementation

Build and configure AI voice agents, conversation flows, tool calling, APIs, and business integrations using Vapi.

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LiveKit Development

Build custom real-time voice AI applications, agent experiences, and interactive voice solutions using LiveKit.

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Telephony and System Integration

Connect AI voice agents to supported telephone infrastructure, CRMs, APIs, booking platforms, and business systems.

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Managed Voice AI Services

Provide monitoring, troubleshooting, conversation optimization, reliability improvements, and ongoing technical support.

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Business use cases

Practical business problems that voice AI can help solve.

AI receptionists

Handle inbound calls, qualify enquiries, and route conversations to the right team more consistently.

Lead qualification

Capture key details, understand intent, and book appointments without requiring constant manual follow-up.

Customer support

Answer common questions, triage issues, and direct customers to the right next step or internal workflow.

Voice workflows

Automate routine business conversations and connect interactions to CRM, scheduling, and internal processes.

Realtime voice apps

Create custom voice experiences for customer support, operations, and interactive agent-based communication.

How we work

A clear implementation process built around business outcomes.

01

Discover

Understand the business problem, user journeys, existing systems, and expected outcomes before solution design begins.

02

Design

Select the appropriate voice architecture, platform choice, integrations, and conversation flow for your use case.

03

Implement

Build, integrate, test, and deploy the voice solution with the relevant tools and workflows connected.

04

Optimize

Monitor performance, troubleshoot issues, and refine reliability and user experience over time.

Technology expertise

Implemented technologies, not owned platforms.

Vapi LiveKit Telephony APIs REST APIs and webhooks CRM integrations n8n and Make Speech and voice AI tooling Real-time audio systems
Tilicom implements these tools and platforms to fit your business requirements and operational context. We do not position ourselves as a vendor or platform owner for the platforms themselves.

Business outcomes

Technology should solve real business problems.

✓

More consistent customer communication.

✓

Reduced repetitive manual work.

✓

Better integration between disconnected systems.

✓

Improved visibility into voice interactions.

✓

More efficient call handling.

Ready to build?

Ready to build your AI voice solution?

Tell us what you want to achieve. Tilicom will help you identify the right approach and implement a solution around your business requirements.